Hi Guys,
I have done a lot of Goggling and have read many answers to my question, however we are still no further advanced.
From what i can gather from Alice is that she has never had to use a password to use her I pad.
When we open the I pad it asks us to tap on our network, which we do, it has a lock symbol, and will not open, yet it dose not ask for a password to proceed.
Could the unit be damaged in any other way, thank you in anticipation
.
Leon