[mg (Mitchell)]

Hi everyone.

My new AZ EQ6 hand control has developed a fault. Worked fine for a couple of weeks.
The screen does not display characters, but the backlight works. As far as I can tell the mount is fine. If I enter through the startup menus blindly, the mount will still slew, so I suppose the controller works, but no display - making it useless!

I tried downgrading, then upgrading the firmware, but no good.

Has anyone seen this problem before? I'd like to know if there is a hard reset or something I could try as a last resort. Otherwise I'll send it back for warranty.

Thanks.