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Hi Luke,
accurate polar alignment isn't necessary for decent GOTO accuracy. If your polar alignment is within a few degrees you should be ok. Away from home I often miss South by as much as 10 degrees during initial setup, that doesn't keep my 2-star alignment from working (and displaying the correct polar alignment error).
You didn't mention the SynScan version of your hand controller, but for all versions above 3.0 a lot of problems magically disappeared for me when I used 2-star instead of 3-star alignments. Try that first and see how you go.
Also (you probably know that already), the date needs to be entered in the format month-day-year, American style. This is an easy one to get wrong for unwary SynScan newbies.
Cheers
Steffen.
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