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Originally Posted by big_dav_2001
Do we really need yet another thread for people who have nothing better to do than whinge about pointless crap???
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No one forced you to read it, or reply. It's in General Chat, and of course, you're welcome to participate, but also welcome not to. I do have many better things to do - that's a wrong assumption on your part - there are a few others. I can equally say: Did you have nothing better to do than post your reply? If you think I'm whinging, then what are you doing?
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...has probably been dealing with rude, grumpy, impatient a__ holes
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I was polite at all times. I make a point of that. They, however, are very abrupt to the point of rudeness. And wrong. Don't forget that. It gets tiresome effectively being accused of theft for the umpteenth time.
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And I suppose he's just supposed to believe you when you say
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Every previous stuff-up/accusation has been resolved in my favour yet they don't learn and don't improve their process or conduct. Am I supposed to accept their mistakes, at my cost, without putting my case? I'm actually one of their best customers and have returned everything on time and in the same or better condition.
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As a retailler myself, is it really that hard to spare a thought for the people working in the stores you shop in
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You assume I don't. That'd be wrong.
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not only do they have to put up with your crap, they have been dealing with everyone else's all day...
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Again, I am never rude in a shop and usually friendly with retail staff - probably one of the most friendly out there, if what I hear/see while standing in queues is anything to go by. But that hardly means I should accept every stuff up at the first suggestion, particularly when it wrongly costs me money (or would if I didn't argue my case) and is the latest in a long line of stuff ups.