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Did your wife purchase the scope by credit card, within the last 3 months and definitely state the purpose was for astro-imaging?
If so then this look like a clear case for repudiation of the sale re goods not fit for the stated purpose under the Australian Credit code act - in which case the dispute gets settled between your Credit card provider and the Merchant. You can talk to your credit card provider on the process to issue a chargeback - the first step is to request rectification from the merchant as goods not fit for purpose. Once / if they refuse you apply to the Credit Card provider to start chargeback proceedings.
Know your rights - if you have used an Australian Credit card you have a lot of protections against faulty goods, goods not matching your selection, and goods not fit for purpose!
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