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One thing I would recommend to the Aussie dealers is to get their websites up-to-date. In quite a few cases the prices are outdated, specials aren't on there, and there is no indication of which items are in stock. The Internet provides a large proportion of their sales so they should make the effort to get the info up-to-date
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Couldn't agree more with this.
David sorry to hear your bad experiences with Bintel. From all reports i've ever read from people who bought stuff there, it's generally been nothing but good remarks. Hopefully it was just a one-off.
I guess this topic has brought up another issue about what should or shouldn't be discussed on a public forum about bad experiences with retailers. While dissemination of information (both good and bad) is a great thing for consumers, I have to find out what that means for myself personally, in terms of liability etc.
I know CN had a section for vendor feedback, where you could b1tch about or praise a vendor, but they closed it down due to the potential for defamation law suits.
I know David was very careful in the original post, not mentioning the vendor, but in Australia it's really not hard to narrow it down since there's literally only a couple of major retailers. In the US there's 10's or 20's of major retailers. It only took a couple of posts in and it was obvious who was being talked about.
Anyway it's brought up a good discussion, but i'll have to speak with the moderators about what it means for the forum and what sort of talk about vendor feedback (good and bad) is allowable.. not to stop free speech but simply because of what implications it might have for me personally as the owner/administrator of this website.
Talk about where to get things from, prices etc is fine of course and unchanged.