Starshoot issues

[Paduan]

Hi could someone please help i have an orion sarshoot that freezes now that i have upgraded to windows 10. worked perfectly on windows 7. I am not computer savvy, i have looked but am unsure if there are drivers for it. is OS X, mac or pc? Why is life so difficult, Astronomy was easier in Galileo's time

Thanks in advance for any help
Cheers Brett:help:

[loki78]

I have no idea what you mean about windows 10. Is it software you are using that freezes or the camera itself just stops working for some reason? If it is software you are using that freezes, try running it in compatability mode with an earlier windows version. I can't help you with how to go about that though as I didn't know there was a windows 10. Google compatability mode and it should teach you how to run a program in it for whatever version of windows you are using.

[Paduan]

Hi sorry i have checked and it is windows 7 that is now on here it was Vista before. I have been to telescope.com but there is so many downloads and i am unsure of what to do, i have sent them an email hopefully someone there can help. i have also tried to uninstall it and reinstall it but it does the same thing.

maybe it is about time i learned to use a computer for more than emails

[RobF]

What guiding software are you using Brett?

[Paduan]

i am using the phd software that came with the camera, it is apparently compatible with windows 7

[tlgerdes]

http://www.telescope.com/assets/product_files/software/SSAGSetupV2.exe

[Paduan]

now works a treat, with the neighbour's help. thanks alot

[loki78]

Ahh ok, that makse more sense. I'm glad it's working now for you! Do you know what the cause of the problem was?

[Paduan]

He (my neighbour) said that it was a later version of the driver than the one on the install disk, we downloaded it and installed it waved his magic wand and it worked

I really need to learn about computers

[loki78]

haha well I'm glad he got it working for you. Now for his next trick, making clouds disappear?