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Striker
26-03-2006, 10:18 AM
I just wanted to mention a great bit of service again I have experienced from this retailer in the states.

I normaly deal with Rayna and sometimes Ben from OPT and have found them to be terrific.

This post is not to bash local retailer it's just give a well respected retailer a wrap with some great sevice.

I was given some incorrect information from OPT that was also provided to them incorrectly and this info ended up damaging the product....
OPT are sending me a replacement even before I return the now faulty product....this is no cheap item...in the thousands actualy.

So thanks to OPT they have made a very frustrated purchase into a major plus...well done guys and I look forward to continue purchasing products in the future.

I highly recommend these guys if your thinking about purchasing oversea.

[1ponders]
26-03-2006, 10:22 AM
I'll second that Tony. OPT and in particular Rayna have always give me 110% service. I'll always give OPT a look in when deciding to buy items. It's usually cartage that will turn me away for big items.

wavelandscott
26-03-2006, 11:30 AM
I too have gotten good service from OPT on the rare occassion that I have used them...they have made a mistake or two along the way and have always made good in one way or another...

JohnG
26-03-2006, 01:46 PM
Got to agree, always get great service from them, if they haven't got something in stock they contact you straight away.

JohnG