Exfso
15-01-2005, 12:06 AM
I recently purchased a Pan24 from OPT in the US. No problems because it was less than $500aud and sent via post it incurred no customs/gst etc. So far so good.
I noticed that there was a speck of dirt/paint fleck under the top element and returned the said EP to OPT for replacement. No problems here. They credited me the cost of sending it back to them.
They sent a replacement to me (in good faith) via express courier and I have incurred a $63 customs charge. Reason...if items are sent by post, eg USPS, the cutoff limit for duty is $500AUD, but...if sent by a courier express, the cutoff is $250AUD. and the Pan was insured for just under $400USD. And because of all the stuffing around, it didn't/hasn't come any quicker anyway.
Needless to say I am rather pissed off. Considering I did not ask OPT to send it express in any case.
Sheesh our customs system is the pits.
:confuse3:
I noticed that there was a speck of dirt/paint fleck under the top element and returned the said EP to OPT for replacement. No problems here. They credited me the cost of sending it back to them.
They sent a replacement to me (in good faith) via express courier and I have incurred a $63 customs charge. Reason...if items are sent by post, eg USPS, the cutoff limit for duty is $500AUD, but...if sent by a courier express, the cutoff is $250AUD. and the Pan was insured for just under $400USD. And because of all the stuffing around, it didn't/hasn't come any quicker anyway.
Needless to say I am rather pissed off. Considering I did not ask OPT to send it express in any case.
Sheesh our customs system is the pits.
:confuse3: