updating Synscan firmware

[madtuna]

:help:
I keep getting a message saying "firmware update failed. Cycle power to Synscan and try again!"

I turn the power off and on again but continue to get the same message.
I have the handset plugged in via the same battery I use on site.
Could this be due to low battery charge or because the handset needs to be updated via a power source other than a 12volt battery?

Any help greatly appreciated, as presently there seems to be no firmware on the handset.

cheers!

[Starkler]

Try redoing the firmware from a pc with a real serial port not one of those usb-serial adapters.

[madtuna]

thanks..I'll give that a shot

[madtuna]

Mate..I'll have your babies..that worked a treat thanks! :D

[Starkler]

Just passing on what I've read from other peoples trials and tribulations.

In my work there is so much equipment that needs programming via serial port, and these usb-serial adapters are a real hit and miss affair:doh:

[Screwdriverone]

Thanks Geoff,

I know this post is over two years old but you saved me a LOT of grief, I just tried to update my BRAND NEW HEQ5 synscan handset and it crashed using the USB to serial which caused it to NOT BOOT at all!

After 5 hours of having the mount and trying to talk to it via the PC, I had a broken mount. NOT HAPPY.

Solution? Search IceInSpace and find this post, switch to the home computer which has a REAL serial port, and BAM, 2 minutes later.... ALLLL WORKING AGAIN with the latest FIRMWARE....

Wooohooo.

Cheers

Chris