Log in

View Full Version here: : Thank you Tasco


blindman
03-10-2024, 01:24 PM
Have to praise Tasco and say one big thank you fixing RA backlash on my Az-Eq5 Skywatcher mount.


And that was done in record time!!!


Customer service at it's best!

AG Hybrid
03-10-2024, 01:48 PM
Hmm. Didn't know that was an option. I watched a youtube video then did it myself. As long as it worked out for you.

Leo.G
03-10-2024, 03:39 PM
I've had some good experiences with Tasco in the past, a fellow who used to work there was apparently according to fellow staff "loaded" and he always looked after me if I needed anything.
Not too long ago I got a very pleasant surprise with the low price of new brass worm gears for my EQ5 goto from Tasco but can't say the communications were particularly great.
I also understand I wasn't spending a lot of money but a place I worked as a parts interpreter/purchasing officer it didn't matter whether you were spending $10 or $10,000, they all got the respect and service everyone got.