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leon
26-08-2023, 01:52 PM
Hi Guys, just a question on junk/spam mail.

Alice is constantly bombarded with spam, anything up to 100 a day if not more on her phone, and the subjects from buying something to holidays to enhanced sex life and even some porn stuff plus other junk.:sadeyes:

She never opens any of them and deletes them, but they, the notifications just keep coming, so is there anyway she can block this stuff.:shrug:

I cant really help with it but maybe someone here could help with the problem.

Any advice would be much appreciated as the situation is not getting any better.

Thank You in advance.

Leon :thumbsup:

AstroViking
26-08-2023, 05:04 PM
Hi Leon,

This is junk email, right? What is your email provider? (Gmail, Yahoo, Proton, etc, etc) There should be some way of accessing Alice's mailbox from a web browser on her computer and then tagging each spam email as 'SPAM' so that it gets added to your provider's anti-spam catalogue.

If it's the notifications on the phone to say "Hey! You have a new email." then that can be turned off (or at least you should be able to) in the application on the phone itself. (ie, the email still arrives in your inbox but you don't get pinged with a notification. But go and tag all the email as spam.)

If you're with (for example) Google, and you're still getting spammed, then the only real option is to create a new email address and use that. Yes, this is a real pain, as you have to update all your contacts and every single website or service that uses the old email address.

Regards,
V.

Nikolas
26-08-2023, 05:10 PM
Firstly what sort of phone? Who is her email provider? Turn off notifications.

TrevorW
26-08-2023, 05:53 PM
If all else fails get her to change her mobile number and/or
change service provider.

ronson
26-08-2023, 10:01 PM
Hi Leon,

A screenshot would be helpful to figure out where the notifications are being received/shown e.g., email, browser, other apps. The solution might be as simple as turning off notification for that particular application.

RAJAH235
27-08-2023, 12:09 AM
Hello Leon,
I think I may have mentioned this before, but not sure, so I'll suggest it once again...

Why not give Mailwasher Pro a try?

I've been using it for many, many years & never had any kind of "nasty" on my system.
It just displays you the headers & allows you to "wash the mail" before D/L'ing to your device/s.

Take your time to read the links as to what it does.
Plus, it's available for any mobile device & complete instructions are provided at the bottom of the page...under "MAILWASHER MOBILE."

Link to Firetrust dom com > https://www.firetrust.com/products/mailwasher-pro/support

& pricing options > https://secure.firetrust.com/cart

Hope this helps "The Missus" with her spam dilemma.

Stay safe.

Regs, Laurie..

(NOTE: I have no affiliation to either Firetrust dot com or MWP. I just use it.)

leon
27-08-2023, 06:17 AM
Thank you very much for your suggestions, we will work through them and see how it goes, and let you know :thumbsup:.

We might have to employ a 12 year old up the street :lol::lol:

Leon :thumbsup:

leon
27-08-2023, 02:43 PM
We are still having some issues, it appears that all email sent to Alice's iPhone goes into the spam box, nothing sent legit or not goes to the inbox or another box for that matter:shrug:

This morning when she woke there were 84 emails in the spam and none anywhere else, none in the in box so we are quite lost on how to fix it.

Thanks for your help.

Leon :thumbsup:

Kal
27-08-2023, 09:40 PM
Block the emails? No, unless you change email address. Block the notifications? Yes, you can turn notifications off on the phone.






Sounds like the spam filter is working as intended??

leon
28-08-2023, 06:07 AM
Thank You Andrew, we have gone through the settings and actually done that, it seems to be of no help.
Best let someone more knowledgeable to have a look i think.

Leon

RB
28-08-2023, 07:50 AM
Are you calling us dumb Leon?

:lol:

leon
28-08-2023, 01:17 PM
Sorry, hell no, I meant that I might have to take it somewhere physically, no you guys are brilliant when it comes to fix it stuff but you are all so far away.:ashamed::ashamed::ashamed:

When I said knowledgeable I meant more knowledgeable than me, :sadeyes: and that wouldn't be hard :lol:

I better shut up before I dig that hole deeper, thank you so much for all your suggestions :thumbsup:

Leon :thumbsup:

RB
28-08-2023, 01:39 PM
Sure Leon….

:lol:

sharkbite
28-08-2023, 03:43 PM
quoting from monty python:

"Wife: (shrieks) I don't like spam!

Man: Sshh, dear, don't cause a fuss. I'll have your spam. I love it. I'm having spam spam spam spam spam spam spam beaked beans spam spam spam and spam!"

RB
28-08-2023, 04:45 PM
When I was young, we didn’t have spam!!

:lol:

h0ughy
28-08-2023, 06:17 PM
Yes it was ham in a tin eh:D

sharkbite
28-08-2023, 08:09 PM
We used to get our spam from rolled up newspaper....

RB
28-08-2023, 08:26 PM
Newspaper?
We had to wait for the town crier to visit once a month...

sharkbite
28-08-2023, 10:46 PM
Luxury....

Our town crier had to go and live in a lake...

RB
29-08-2023, 06:25 AM
:lol: :lol:

I think we’d better stop spamming poor Leon’s spam thread or he’ll report us.

:scared3:

sharkbite
29-08-2023, 09:18 AM
Yeah Sorry Leon - im part viking so every time someone says spam i go off on a pythonesque tangent ;-)

"Spam, spam, spam, spam. Lovely spam! Wonderful spaaam! Lovely spam! Wonderful spam. Spa-a-a-a-a-a-a-am! Spa-a-a-a-a-a-a-am! Spa-a-a-a-a-a-a-am! Spa-a-a-a-a-a-a-am! Lovely spam! (Lovely spam!) Lovely spam! (Lovely spam!) Lovely spaaam! Spam, spam, spam, spaaaaam!"

oops there i go again...


In all seriousness...

gmail is pretty good at filtering out spam, and for me, so is my ISP.
i know some people don't like them - they are aussie based and the logo is a big 'T'....but i have to say we don't get much....certainly not 84 in a day.

A couple of things you might consider....

Use gmail as your contact address for online forums and other things - especially if you think they might be less than secure or a bit dodgy.

have another email address that you use exclusively for the important stuff like banking, centrelink etc.

I also make a habit of never letting my browser remember my details, things like phone numbers, email addresses, credit card. (never, ever store passwords)
It is a convenience that can be exploited to get your details - this may be why you are getting so many.....

This works for me - mileage may vary

leon
29-08-2023, 01:24 PM
Na, all good guys nothing like a little fun at my expense, ;) :lol::lol: just kidding go for it. :thumbsup:

Leon :thumbsup: