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morls
11-10-2020, 09:28 PM
Hi,
My NEQ6/Synscan is randomly losing the plot. For instance, tonight I slewed to Jupiter, then scooted across to Antares. When I entered Jupiter again, the scope slewed to somewhere around the SCP. When I entered Saturn, the handset displayed "slewing" but nothing was happening. The coordinates displayed did not change either.
It's not the first time this has happened, and I don't know what's going on. I've tried the factory reset a couple of times, but the issue remains. Its happened both before and after fitting the Rowan belt upgrade.
The mount is a couple of years old, handset is v5, SynScan v4.2. Maybe I need to re-flash the firmware? Has anyone had similar issues?
Cheers
Stephen

xa-coupe
11-10-2020, 10:04 PM
I used to have similar issues. My handset failed shortly after. On the advice of many people I have moved to the EQMOD system and use SharpCaps Pro's polar alignment feature... and haven't looked back.

morls
12-10-2020, 11:47 AM
Thanks Jeff. I hope mine doesn’t suffer the same fate, it good to be able to set up quickly without computer etc...
There’s a new update for SynScan, released a week or so ago, so hopefully this will sort things out.

xa-coupe
12-10-2020, 12:13 PM
I might add, if you set up in the same place all the time and can mark where the tripod goes, aligning becomes a few minutes using software rather than 2 star align, polar align, 2 star align, polar align and so on.
I cannot recommend it enough.
Best of luck with the handset, with the lockdown I can't get anything done with warranty (Saxon) until we are allowed to have 'non essential' businesses opening. If you ask me, a Telescope importer is essential in a lockdown period ......

RyanJones
12-10-2020, 02:07 PM
Hi Steven,

Check your power connector. They can become loose internally and they cause the handset to become unresponsive and confused.

Cheers

Ryan

morls
13-10-2020, 07:35 PM
Thanks Ryan you're spot on, there are power issues. It's not the internal connector but a voltage issue. I'm going to start another thread