Skywatcher HEQ5

[Taspete]

The controller is reporting: "No link to mount." I suspect the firmware, Version 2.4, has corrupted.

Where can I find a download of Version 2.4, or, what upgrades are available that are compatible to HEQ5.

Taspete, Hobart

[Merlin66]

The Synscan handcontroller V2 is no longer supported....
http://ca.skywatcher.com/download/firmware/
There doesn't seem to be any recovery files I can see. You may have to look for a replacement V3 handcontroller.....

Did it work OK before? Checked all the cable connection? Power to mount OK (no flashing red led)....

[Taspete]

Thanks for the reply. Worked perfectly before. This happened without warning. Had a flashing light for a short period, but I brought the power pack up to full voltage and that stopped. No flashing light now.
Is a new controller available in Australia?
Peter (Taspete)

[Merlin66]

TASCO Sydney are the local agents for Skywatcher product, they should be able to assist.

[floyd_2]

You might be able to contact the same fellow I was dealing with at Tasco earlier this year to have my AZ-EQ5 gear mesh tuned:

Eng. Adriano Massatani
Technical Service Manager
Mon/Tue/Fri

amassatani@tasco.com.au

P: 02 8978 7507
F: 02 9939 2972
A: Tasco Sales, Winbourne Estate, Unit 6,
9-13 Winbourne Road, Brookvale NSW 2100
www.tasco.com.au

He was great to deal with and very helpful.

[doppler]

A replacement hand controller isn't cheap, I would be trying a few things out before getting a new one. You can use a cat5 network cable (most modems come with one in the box) to see if its a bad cable, and it could also be the socket in the mount at fault. Best to try and borrow a hand set to determine if that's actually the problem.


http://www.sirius-optics.com.au/sky-watcher-synscan-hand-controller-v4.html?gclid=EAIaIQobChMImojWkMSy3 AIVSamWCh38hws2EAQYASABEgLvhfD_BwE