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beren
28-12-2017, 04:31 PM
Just a quick shout out for Pegasus astro customer service.......

I have one of their dual motor focus set ups on one scope but wanted to use it on another scope/focuser, but the motor coupler {3mm to 8mm range} was to small for the focuser spindle. Sent off an email on Saturday, literally got a reply five minutes later and after a few successive exchanges with measurements
the guys had a new one milled up and posted ems for free :) impressive

Premordial
28-12-2017, 04:54 PM
The customer is happy and the merchant's reputation grows. Everybody wins.

Atmos
28-12-2017, 08:37 PM
I don’t believe that I’ve heard of them before but it’s good to hear this kind of customer service going on :)