Visionary
04-09-2017, 02:26 PM
Of late all my "scope" activities have been under review. Quite a bit of beautiful gear has been disposed of and hopefully improved upon, meeting/matching my own unique ocular limitations.
This process has brought me in contact with two Australian retailers, Andrews Communications and Bintel, both are excellent, both are highly competitive. I can be a "difficult" customer, not because I want to be difficult but unfortunately the way things work I often become a vexing customer I am an excellent "litmus" test for quality customer service.
This is my opportunity to offer a public thank you to the Scope Staff of Andrews. I won't single out anyone in particular but.... if you have ever asked a question of the staff (which I do) I am certain you will have spoken with the gentleman. The young man managing the Optics Dept of Andrew's deserves an immediate raise!
Though we live in a truly Global marketplace the attitude and whole hearted enthusiasm for Astronomy exhibited by both Bintel & Andrews guarantees their respective futures, even in the face of Global Leviathans like Amazon.
It's great to shop local!
David
This process has brought me in contact with two Australian retailers, Andrews Communications and Bintel, both are excellent, both are highly competitive. I can be a "difficult" customer, not because I want to be difficult but unfortunately the way things work I often become a vexing customer I am an excellent "litmus" test for quality customer service.
This is my opportunity to offer a public thank you to the Scope Staff of Andrews. I won't single out anyone in particular but.... if you have ever asked a question of the staff (which I do) I am certain you will have spoken with the gentleman. The young man managing the Optics Dept of Andrew's deserves an immediate raise!
Though we live in a truly Global marketplace the attitude and whole hearted enthusiasm for Astronomy exhibited by both Bintel & Andrews guarantees their respective futures, even in the face of Global Leviathans like Amazon.
It's great to shop local!
David