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Geoff45
02-09-2015, 01:34 PM
Last new moon my Lodestar stopped working, so I contacted Terry Platt of SX and explained the symptoms. He suggested that it was necessary to return it to him for repairs, so I sent it off to the UK ($25 postage). It came back today in working order--no charge. It's many years out of warranty, so I imagine there are some firms who would have charged a mint or just said "Tough"
Geoff

gregbradley
02-09-2015, 03:28 PM
He replaced a Lodestar for me as well with a new one.

Greg.

LewisM
02-09-2015, 05:09 PM
He replaced the old TEC cooling on my SXVR-M25C with the new Trius style 2 stage and fixed the chamber sealing for $100, postage included DHL. Was happy with that!

strongmanmike
02-09-2015, 10:05 PM
Yep Terry Platt is a really good guy and one of the great operators in the imaging World :thumbsup:

Mike

Meru
10-09-2015, 02:05 PM
Terry is great, I had some issues with too many hot pixels on my lodestar and he hand picked one for me and sent it down. Excellent service

DavidTrap
10-09-2015, 07:15 PM
Ditto!

DT