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JimmyH155
04-07-2006, 03:16 PM
:thumbsup: :) I posted a thread some weeks ago saying about the damage caused to my LB 12" due to the flimsy dust cover bouncing around on its trip around the world... Cant find the thread now. ANYWAY, as recommended by you kind experts, I used the squeaky wheel approach (it's the squeaky wheel that gets the oil!) with Star Optics in Mermaid Beach, and guess what:D
MEADE ARE GOING TO REPLACE THE LOT!! And when I swap it over at Star Optics, they will give the replacement one an expert collimation (with me looking over their shoulders)
SO GOOD ON YOUSES, MEADE, YOUR'E THE BEST:D :D :D
AND thanks guys for getting me to do something about it!!
ving
04-07-2006, 03:27 PM
it certainly doesnt hurt to ask does it? :)

good on ya. :)
matt
04-07-2006, 03:53 PM
Excellent!!!!

Glad everything worked out and everyone's done the right thing.

It does happen .... most of the time:whistle:
Lester
04-07-2006, 04:10 PM
Hi Jimmy,

Fantastic, good news travels a long way. Some times there isn't enough good news.
xstream
04-07-2006, 04:16 PM
Great news Jimmy.
Well done Meade and Star Optics. :thumbsup:
alandee
04-07-2006, 04:47 PM
Congratulations !
I've nothing but the highest praise for Chirs and Lex up there in Sunny Qld.
astronut
04-07-2006, 04:54 PM
Onya Jimmy, Well done Star Optics & Meade:thumbsup: :thumbsup: :thumbsup:
Jimmy, If you haven't bought a collimator I recommend the Orion cheshire $60-$70 approx
JimmyH155
04-07-2006, 04:59 PM
Yes it was Chris and Lex who fixed things up I believe. I have bought several things from them and the speedy service has to be witnessed to be believed. The LB itself, ordered on Thursday arvo was sitting in my porch Monday morning!! AND with discounted freight!:lol:
g__day
04-07-2006, 08:19 PM
That is an example of excellent customer service!
CoombellKid
04-07-2006, 11:08 PM
Yup Lex and Chris are excellent to deal with, I got my scope and XW's
from them. When the scope arrive with the wrong tripod, they re-ordered
and then sent a courier out to me with the replacement and picked up
the old one, which took about a week.

Good too hear Meade came to the party, and on'ya Lex and Chris for doing
what you do best :thumbsup:


regards,CS

Rob