AS&T electronic edition

[pmrid]

The June-July edition was due 5th June. Has anyone with an electronic subscription been able to access it yet? I can't.
Peter

[pvelez]

Neither can I

Pete

[michaellxv]

Worked for me.

[ashcb1]

Not for me either. I raised this issue in another thread. I emailed the publisher and after no response rang them they hadn't actioned my email and said that they would ask the developer and I should contact Apple, update my software or it was a problem with my Appleid. They said that I might have a response on Tuesday. We will see.

I have tried everything that I can think of to try and fix my issue, in a way I am glad that its not an isolated case.

[michaellxv]

I should add, that I am using an Android tablet so this may the difference.

[pmrid]

Since it seems the non-Apple platform device mentioned seems to work OK, perhaps we should do a quick straw poll of all iPad, iPod, iPhone users who have an AS&T subscription. If there are enough of us, it may get through to the publishers that this IS their problem.
I expect I will have to start a new thread to set up a poll. I'll try that and see how I go.
Peter

[ashcb1]

Just voted "no" I intend to send another email to publisher and see what they are going to do about it after I tried to fix the problem myself.

[supernova1965]

I have not been able to get it I have sent an email with a response saying they have passed it on to the subscription manager

[pmrid]

I just noticed that since the previous edition - which was released 17th April - there has been an update to the app released on 3rd May with so-called bug fixes. My guess is the updated app is not functioning properly. PUBLISHER PLEASE NOTE.
Peter

[Jon]

Not working for me either.

[pmrid]

This posting from AS&T on facebook a short while ago:
"Hi Peter. We have let Apple know that there is a problem and are waiting to hear back from them. Thankyou for your patience. Hopefully it's something small and can be fixed quickly."

Yeah!! We hope so too.

Peter

[supernova1965]

Got mine today

[pmrid]

Me too. Not too impressed by the response from the publisher though - almost as if it was not really their problem nd they were doing subscribers a favour by getting Apple to fix it. Didn't sit too well with me I'm afraid.
Peter

[xstream]

Me three!

[ashcb1]

Me Four. I am also less than impressed with publisher.

[pvelez]

Thanks for following this up Peter. Mine has now been "delivered" too

Pete