Site time outs etc

[LewisM]

Anyone else been having difficulty accessing this site all day? Only able to get on here 5 minutes ago.

Happened yesterday for quite a while too.

Maybe they are upgrading us on the NBN? HA HA HA HA HA (spoke to one of the contract workers the other day, and he said maybe in 4 years, if ever...)

[asimov]

Yep. Mainly this site.

[Forgey]

Yeah has been like that on and off all day for me too.

[Starless]

Iwas having the same thing this morning, international
sites and the ABC are fine but IIS not there at all.
DNS lookup failed.
:shrug:

[Rod771]

Yeah , I couldn't get on at work today and also here at home this afternoon.
It only loaded up about half an hour ago.

[FlashDrive]

Yep......twice this Morning...could not get on....
I even re-booted my Modem and did a re-start on the Comp' ... made no difference.

Browser was saying..... ' Server not Found ' for IIS

Flash....

[iceman]

The site has been up all day (today and yesterday), so it must be local DNS/ISP issues.

In Sydney with Bigpond I had no issues connecting at all both days.

[LewisM]

Yep, same.

Must be a Telstra/Optus issue with the lines somewhere. NO problems with ANY other international or even local sites, only here. Odd.

DNS block hack maybe?

[Kunama]

No problems out this way, been logged on most of the day without any worries.

[Lee]

I couldn't get on IIS for a couple of hours this morning.... it seemed to be the only site affected for me....

[lazjen]

It's been fine the couple times I've looked today.

[rmuhlack]

I had a problem accessing IIS earlier in the week also. Changed the DNS address on my modem to Google's DNS server instead of my ISP's DNS server, and haven't had a problem since.

http://en.wikipedia.org/wiki/Google_Public_DNS

[joe_smith]

happened to me today as well

[scagman]

Had same problems this morning then later this afternoon, but I could access the site on my phone at the time.

[astronobob]

Been fine for me all day here in beautifull one day and wet the next SE QLD : )

[hotspur]

Yes,It did appear this site was down yesterday morning for a little while.All others worked in the same time frame.

[asimov]

Looks like it's going to be much the same today (sunday). It's been timing out since 8AM for me.

[iceman]

Try using a different DNS server? Site is up fine for me.

Can you try on a mobile device instead of home router etc?

[LewisM]

Started glitching here about an hour ago, but now fine. Perhaps your server is problematic Mike? Or is getting hack packet bombs sent to it that times it out?

Seems only relatively few people are having no issues, so maybe worth looking into? Been NO problems up until mid last week, and now continual problems, and we are all on different ISP's.

[iceman]

There's absolutely nothing wrong with the server.

I'm not sure how you can suggest only a few people are NOT having issues? There's been 10 people post to this thread and many hundreds that haven't. If the site is down for many more people, I get bombarded with email or messages on FB.

I'm not getting any glitches on bigpond in Sydney. It's most certainly an ISP or DNS issue that affect people using that DNS/ISP.

[acropolite]

Interesting, I couldn't get IIS yesterday either from Tassie (Netspace/iiNet), it's Ok today so far. I don't believe it's a server issue, routing or DNS server problem would be my guess.

[LewisM]

DNS server makes sense.

[swannies1983]

I also experienced issues yesterday (I'm with Adam Internet). No problems so far today though.

[bobson]

I couldn't access it yesterday around 4 PM here in Perth WA. I am with iinet.

[Phil Hart]

I had a lot of trouble during the day yesterday.. and am also with iiNet?

[Dennis]

On the Whirpools Forum there is a post about a Domain Name Server (DNS) outage at www.planetdomain.com. (http://forums.whirlpool.net.au/forum-replies.cfm?t=2107856)

Cheers

Dennis

[Lee]

A couple of hours out yesterday (that I noticed anyway).... also iiNet....

[Stardrifter_WA]

:D

Ditto

But, I am with Ocean Broadband. Just show a little patience, it comes back on later so no worries.

[multiweb]

Telstra, Bigpond, IINET and others had a few routing issues last week and couple of days. I checked that with a few server in the US that I though were down so they did some test from their end and they were dropped packets on this end (transient issue was with Telstra network). Nothing to do with the end servers. As Mike said if it was down the logs would show it and the phone would ring.

[ZeroID]

I've had long term on-going timeouts from IIS. 2 pages will load then the next 1 or 2 won't but the next one will. This is from both my work PC with almost unlimited band width and my home PC with pretty good bandwidth. It is the only site I use with the problem, never had it happen elsewhere.

[LewisM]

Same Brent. It's odd. Nil problems anywhere but with this site.

[Terry B]

No problems at all for me using bigpond as my ISP from north NSW.

[gary]

I observed we could not get a HTTP response from the site on 1st June and again this morning.

The browser could neither access http://www.iceinspace.com.au nor by directly trying http://67.215.245.243

A traceroute was successful at the time using the IP address ....


traceroute -i eth0 67.215.245.243
traceroute to 67.215.245.243 (67.215.245.243), 30 hops max, 60 byte packets
1 xxxxx xxxxx 0.171 ms 0.065 ms 0.061 ms
2 dsl (xxx.xxx.xxx.xx) 1.345 ms 1.898 ms 2.488 ms
3 * * *
4 ge-0-0-2-20.bdr-pe01-gsw-syd.dsl.net.au (202.93.108.250) 28.141 ms 30.403 ms 32.779 ms
5 ge-0-0-1-20.bdr-pe02-gsw-syd.dsl.net.au (202.93.108.254) 34.972 ms 37.625 ms 39.965 ms
6 202.68.67.173 (202.68.67.173) 42.844 ms 17.023 ms 19.138 ms
7 xe-0-1-0.r00.sydnau02.au.bb.gin.ntt.net (202.68.64.212) 21.857 ms 24.220 ms 25.901 ms
8 as-1.r02.lsanca03.us.bb.gin.ntt.net (129.250.6.106) 193.822 ms xe-1-0-0.r05.sydnau01.au.bb.gin.ntt.net (129.250.5.97) 31.580 ms 34.158 ms
9 xe-0-1-3.r21.lsanca03.us.bb.gin.ntt.net (129.250.2.189) 201.429 ms 203.802 ms 206.440 ms
10 ae-2.r04.lsanca03.us.bb.gin.ntt.net (129.250.5.70) 209.071 ms xe-3-0-3.r20.lsanca03.us.bb.gin.ntt.net (129.250.2.141) 190.388 ms 176.795 ms
11 ae-1.r04.lsanca03.us.bb.gin.ntt.net (129.250.5.2) 178.646 ms 178.265 ms ae-0.gtt.lsanca03.us.bb.gin.ntt.net (198.173.172.6) 200.802 ms
12 as29761.xe-1-0-2.ar1.lax2.us.nlayer.net (69.31.121.254) 196.835 ms as29761.xe-5-0-1.ar1.lax2.us.nlayer.net (69.31.127.42) 194.321 ms 193.620 ms
13 as29761.xe-1-0-2.ar1.lax2.us.nlayer.net (69.31.121.254) 159.982 ms as29761.xe-5-0-1.ar1.lax2.us.nlayer.net (69.31.127.42) 159.802 ms colo-lax3 (96.44.180.26) 182.997 ms
14 www.iceinspace.com.au (67.215.245.243) 182.888 ms 183.206 ms 183.880 ms



But not by using the domain name this morning ...


traceroute -i eth0 www.iceinspace.com.au
www.iceinspace.com.au: Name or service not known
Cannot handle "host" cmdline arg `www.iceinspace.com.au' on position 1 (argc 3)


But is working again now ...

traceroute to iceinspace.com.au (67.215.245.243), 30 hops max, 38 byte packets
1 dsl (xxx.xxx.xx.xx) 0.698 ms 0.495 ms 0.438 ms
2 * * *
3 ge-0-0-2-20.bdr-pe01-gsw-syd.dsl.net.au (202.93.108.250) 15.250 ms 16.405 ms 15.890 ms
4 ge-0-0-1-20.bdr-pe02-gsw-syd.dsl.net.au (202.93.108.254) 15.500 ms 15.368 ms 15.707 ms
5 202.68.67.173 (202.68.67.173) 16.240 ms 16.370 ms 15.940 ms
6 xe-0-1-0.r00.sydnau02.au.bb.gin.ntt.net (202.68.64.212) 16.247 ms 16.315 ms 16.260 ms
7 as-1.r02.lsanca03.us.bb.gin.ntt.net (129.250.6.106) 181.441 ms xe-1-0-0.r05.sydnau01.au.bb.gin.ntt.net (129.250.5.97) 17.016 ms as-1.r02.lsanca03.us.bb.gin.ntt.net (129.250.6.106) 182.746 ms
8 as-0.r02.lsanca03.us.bb.gin.ntt.net (129.250.3.18) 163.564 ms xe-0-1-3.r21.lsanca03.us.bb.gin.ntt.net (129.250.2.189) 217.492 ms as-0.r02.lsanca03.us.bb.gin.ntt.net (129.250.3.18) 160.817 ms
9 ae-2.r04.lsanca03.us.bb.gin.ntt.net (129.250.5.70) 181.955 ms 181.767 ms xe-3-0-3.r20.lsanca03.us.bb.gin.ntt.net (129.250.2.141) 160.188 ms
10 ae-0.gtt.lsanca03.us.bb.gin.ntt.net (198.173.172.6) 184.599 ms ae-1.r04.lsanca03.us.bb.gin.ntt.net (129.250.5.2) 162.774 ms 162.278 ms
11 as29761.xe-1-0-2.ar1.lax2.us.nlayer.net (69.31.121.254) 180.646 ms ae-0.gtt.lsanca03.us.bb.gin.ntt.net (198.173.172.6) 162.014 ms as29761.xe-1-0-2.ar1.lax2.us.nlayer.net (69.31.121.254) 180.584 ms
12 colo-lax3 (96.44.180.18) 182.718 ms as29761.xe-1-0-2.ar1.lax2.us.nlayer.net (69.31.121.254) 159.543 ms colo-lax3 (96.44.180.18) 181.759 ms
13 colo-lax3 (96.44.180.26) 159.958 ms colo-lax3 (96.44.180.18) 162.226 ms www.iceinspace.com.au (67.215.245.243) 182.261 ms


Could ping the site this morning via its IP address ...

ping 67.215.245.243
PING 67.215.245.243 (67.215.245.243) 56(84) bytes of data.

[RickS]

It's the DNS service (provided by PlanetDomain) that is the problem. They have been having problems, purportedly as a result of a DDOS attack.

Whois lookup on iceinspace.com.au says:
Name Server: ns1.planetdomain.com
Name Server: ns2.planetdomain.com

The PlanetDomain support page lists unscheduled service interruptions over the past few days. Also comments to this effect on Whirlpool...

Cheers,
Rick.

[gary]

Thanks Rick,

That will be it.
http://forums.whirlpool.net.au/archive/2107856

Best Regards

Gary

[alexch]

It was a DNS issue. I could not aceess IIS yesterday with my ADSL line (Internode) but had no issues on Telstra 3G.

[iceman]

Definitely a PlanetDomain issue. We've logged a support ticket, but if they're being DDOS'd then they most certainly know what the problem is :)

[Larryp]

I just had an outage lasting about 1 hour-Internet Explorer could not find the site, but any other sites were ok-I'm with BigPond on ADSL. IIS is obviously available again now.:)

[chrisp9au]

Same outage as Larryp, here in central Victoria

Chris

[asimov]

Same as you Laurie. not quite an hour for me.

[multiweb]

This (http://www.tppwholesale.com.au/support/service-alerts/unscheduled-service-interruption-tpp-wholesale-dns-3rd-june-2013)explains some of it. Some more here (http://www.tppwholesale.com.au/support/service-alerts/more-information-recent-ddos-attacks).