PART A – ‘SKY and SPACE’ REPLY – DEROGATORY & MISLEADING POSTS BY DARREN

[SkyandSpace]

On 17 October 2007, Darren (Centauri) made a derogatory post concerning ‘Sky and Space’. This was followed on 18 Oct 2007 by a misleading post. On 28 Oct 2007, Darren made a third post that was also very misleading in that it did not contain all the relevant details but did feature selected editorialising by Darren.

Visit:
http://www.iceinspace.com.au/forum/s...ad.php?t=24958

The aim of my post here now is to clarify for the benefit of forum members the true sequence of events concerning Darren’s complaints.

Rather than engage in a pubic slanging match it has been my practice, up until now, to either ignore such posts or to correspond separately with the person concerned. In this case, I did choose to correspond separately with Darren but found, in the end, that these discussions were not fruitful.

The situation has now reached a point where I refuse to stand by and allow people to continually take pot shots at ‘Sky and Space’ together with our many supporters and advertisers.

Hence, this is my first post on this forum despite having been a member since the time the forum was first started.

As Darren has indicated in his last post, he still prefers the comfort of anonymity on the forum. However, this is despite the fact he was quite prepared not to extend that same courtesy to us when he decided to slag off at ‘Sky and Space’. However, in respecting that stance for Darren and his partner Lee, I have deleted their personal contact details where appropriate.

I readily acknowledge that for very valid reasons ‘Sky and Space’ has experienced a number of problems that we have been working hard to solve. We accept these problems are very frustrating for all concerned.

The root of the problem is the very small size of the Australian/NZ market (population of 25 million for Australia/NZ vs 303 million in the USA). For a specialist market such as astronomy, within such a small population, there is a very low revenue base whereas there are huge costs required to produce a magazine such as ‘Sky and Space’. For these reasons, the publication is produced largely by volunteers and my thanks go to this great team of dedicated people.

This mode of operation does have its downside in that people can only provide their material when they are able to and most have full time work commitments and family responsibilities. This means that sometimes I have to wait for the material to be provided and this has a knock-on effect for frequency and/or the material all comes in together and I physically cannot process all the material in time. A lot of work is required to get all the material prepared for pre-press production. Also, over recent times, we have undertaken a complete redesign to give the magazine a totally 'new look'. This all takes time.

However, with volunteers, there is also an upside in that the great enthusiasm and dedication achieves excellent quality but, importantly, at an affordable overall cost – this strategy has resulted in our long-term sustainability.

The publication of ‘Sky and Space’ is truly ‘amateur astronomy’ (for the love of it) at its best.

Furthermore, with our new look, our new editorial team and our radio exposure (we appear weekly on about 60 networked radio stations all around Australia) our revenue base is expanding considerably with a great number of many new advertisers and readers. The added benefit is that in 2008 we will be expanding our sales and distribution channels into a number of overseas countries. This initiative, in partnership with others, will help to continue to take Australian amateur astronomy to the world.

Plus, we have a number of other projects in hand for development. All this will result in ‘Sky and Space’ being able to employ staff in 2008 to work directly with me in the Bondi Junction office on the magazine production. This will help share the considerable workload (although we will still continue to rely heavily on volunteers due to the small size of the overall market).

It would be irresponsible to create an organisational structure that is far beyond the capabilities of the local market. It is imperative we continue to operate on a long-term sustainable basis. The publishing industry is littered with failed magazine titles that come and go after a few years.

The fact ‘Sky and Space’ is about to enter our 20th year of publishing is a testament to the perseverance of our team of volunteers and their devotion to the local astronomical community.

I founded the magazine some 19 years ago in conjunction with my daughter and we invited another person, Jonathan Nally, to join with us to be the editor. This person acted in that role right up until a few years ago before leaving without notice. We then had two editors in quick succession.

The first of these successive editors was Les Dalrymple who acted in a paid capacity. Les worked with us on two issues only. The second successive editor fulfilled the editorial role for the subsequent three issues of the magazine.

Finally, out of sheer frustration, I took over the total editorial responsibility and continued the re-launch of the magazine as the New ‘Sky and Space’ with the completely new editorial team. Prior to this time, the long-standing, original editor’s prime responsibility was for all editorial and production of the magazine plus all reader and subscription correspondence, enquiries, queries etc.

Since taking over, I have instituted a series of changes including an increase in pages by 47% (up from 68 to 100 pages) and a new fresh approach. More recently, I have completely re-designed the magazine with a vibrant new look.

I’m in the midst of completely finalising new editorial and production systems and procedures. Unfortunately, these were never previously instituted under the three previous editors. The continuing implementation of these new systems and procedures will greatly improve productivity and assist previous frequency problems.

To our many, many supporters – I thank you. To those few detractors who seem intent to continue to just carp and take pot shots from the sidelines – your negative actions will not dissuade us from ensuring ‘Sky and Space’ grows to reach its full potential. In fact, your actions only serve to steel our resolve to continue to publish the best possible 100% locally-owned and 100% locally-produced magazine.

If anyone wishes to be part of the solution (rather than the problem) so we can expedite our many future projects even faster – then please email me separately and I will share with you some of our many other exciting plans.

If you have become caught up in any problems whatsoever in dealing with ‘Sky and Space’ throughout these implementation stages then I do apologise. If any problems are still outstanding then drop me an email and I'll certainly do my best to fix asap.

In the meanwhile, I gave Darren seven days ie until Wednesday 31 October 2007 to post the full exchange of emails so that forum members were fully aware of the sequence of events.

Darren has chosen not to action this matter in the proper manner.

Therefore, in the interest of full transparency and for the benefit of forum members, I have summarised the complete sequence of events and given the total exchange of emails with Darren and Lee.

All this information is contained in this post (‘Part A’) plus the two following posts (‘Part B’ and ‘Part C’)

From this email exchange you will clearly see that the two posts as made by Darren have totally misrepresented the facts and the sequence of events as they actually happened.

I would like to think that the complete summary and email exchange as contained in these three posts will now end this particular matter.

Lyle Rumble

==========

EMAIL No. 1 – RECEIVED FROM LEE BY ‘SKY and SPACE’

From: Lee x
To: mario.nucifora@SkyandSpace.com.au
Sent: Tuesday, August 2007
Subject: oops

Hi Mario.
I have stuffed up with my order . Order number 61263. I would like to change the subsription so that it starts with the July/August edition. Let me know if this will be a problem as it is a birthday present for my husband and I did not realise when I ordered that I was ordering for the next edition
Regards
Lee

Lee x

==========

EMAIL No. 2 – REPLY SENT BY ‘SKY and SPACE’ TO LEE

Orig Message
Subject: Re: oops
Date: Tue, 14 Aug 2007
From: Mario.Nucifora@SkyandSpace.com.au
To: Lee x

Hello Lee

I will send a copy of the Jul/Aug 07 issue together with the DVDs ordered.

The full order will be despatched this week.

Regards
Mario Nucifora
Operations Manager
Sky and Space Magazine

=======

[ END OF ‘PART A’ – PLEASE SEE ‘PARTS B & C’ FOR THE BALANCE OF EMAILS]

[ This info was needed to be split into three separate posts due to the set limit of space that each post must understandably fit within ]

[SkyandSpace]

‘PART B’

==========

EMAILS No. 3 & 4 – SENT BY LEE, REPLY BY ‘SKY and SPACE’

Orig Message
Subject: Re: Sub problems
Date: Thu, 18 Oct 2007
From: Mario.Nucifora@SkyandSpace.com.au
To: Lee x

Lee Pfennig wrote:
> Hi, I have emailed you a couple of times now with no response.

Hello Lee
Thanks for your email alerting me to a problem. The only email I've received from you is dated 7 Aug where you requested for the sub to be changed to start with the Jul/Aug. This I did and I sent the magazine together with the DVDs ordered.

This previous 7 Aug email you sent had a Subject Line ‘oops’. If these other above referenced emails (I didn't receive) had other similar obscure Subject Lines then perhaps they were blocked by our spam filters.

For obvious reasons, we are keen to ensure that all valid emails get through. So that I may investigate the problem further and avoid a repeat for someone else, would you please forward me these emails from your Sent folder in an email showing the above Subject Line as per this email.

> Back in August I paid for a subscription with your magazine and am
> still waiting for the current issue to be delivered.

The current issue of ‘Sky and Space’ has been mailed out to all subscribers by our mailing house (I did double check the data base and you are definitely on it – so there is no problem at our end). As you have not received your one then obviously it has gone astray in the mail.

With the very high volume of mail we send out, we find there are a few that do not get properly delivered. When that happens – we automatically send a replacement.

Over the last 19 years of publishing we have had numerous discussions with Australia Post who deny all responsibility and we have now given up even raising it with them. We simply replace lost issues and absorb the added costs. I do apologise on behalf of Australia Post.

> This was a gift for my partners birthday, Darren x, who
> has also emailed you regarding this, with again no reply.

Again – I have had no email from Darren. As mentioned above, please forward me Darren's email so that I can look into the matter and avoid a repeat of the problem.

> I now notice that you are finally advertising the Sep/Oct issue to
> be in stores today (besides the fact that it is only 2 weeks til the
> end of Oct), I was under the impression that subscribers recieve
> copies before mass distribution.

Yes - we do our best to have the subscribers get their magazine first. I do apologise you have become embroiled in this Australia Post problem.

> I would dearly love, and think I deserve, an explaination as to what
> is going on.
> Regards
> Lee x

I confirm that a replacement is being sent Express Post. Please confirm receipt as I would not like to find out that it too has been lost!

I look forward to receiving copies of the emails not been previously received and to being of further service to you.

Yours sincerely
Mario Nucifora

==========

EMAIL No. 5 – SENT TO LEE/DARREN

Orig Message
Subject: Darren x's recent posts on Iceinspace forum
Date: Thu, 18 Oct 2007
From: Lyle.Rumble@SkyandSpace.com.au
To: Lee x
CC: Mario.Nucifora@SkyandSpace.com.au

Hello Lee
Mario sent to me today the copy of an email that he sent you.

A little while ago this evening, I was alerted by one of the many supporters of ‘Sky and Space’ to view a post that your partner, Darren x, made on the forum – Iceinspace.

A copy of that post is attached [to email]
http://www.iceinspace.com.au/forum/s...ad.php?t=24958

I have just now visited that forum and, quite frankly, I was somewhat flabbergasted by Darren's reckless and derogatory post. The ensuing flak that such an irresponsible post (No. 1) has created for ‘Sky and Space’ is certainly reprehensible and potentially libellous.

I have also now seen a second post (No. 35), also attached [to the original email] made by Darren that has further totally misrepresented the situation. This second post in no way indicates the facts as to what happened as explained to you by Mario.

This is so much so that I believe Darren's two posts have been vexatious to the extreme. For some very strange, inexplicable reason he has decided to vent his/your spleen against ‘Sky and Space’.

We would be writing to Darren direct but we do not have his email address.

We have many thousands of very happy readers. I acknowledge, like most businesses, we also have a small number of people who have a very legitimate complaint (and we work very hard to fix any such problems and satisfy those folk).

Also, we have a handful of mischievous troublemakers (who strangely enough all seem to be on the Iceinspace forum). We do not want to waste our time and energy with those few mischievous people who have no real constructive criticism to offer but are merely intent to cause us problems.

I have learnt many years ago that there is a small number of people who cannot be satisfied and in trying to do so you inhibit your ability to be of service to the many thousands of other people who share the ideals of a 100% locally-owned and 100% locally-produced magazine.

With this in mind, we would prefer not to have you as a subscriber as we believe you (or at least Darren) fit into the mischievous category.

Therefore, tomorrow I will send you, via Express Post, a full refund of the $44 sub. This means we will have sent you three magazines at no charge but we'll write that off to experience.

Upon receipt of the re-sent magazine and of the refund cheque I would expect that you post Mario's email and this email onto the Iceinspace forum so people can see the true facts.

I would also advise we reserve our rights to pursue any/all legal redress to have this matter resolved in a satisfactory manner.

I look forward to receipt of an email from you when the above post has been actioned.

Lyle Rumble

==========

EMAIL No. 6 – SENT TO LEE/DARREN

Orig Message
Subject: Confirmation of despatch of refund cheque
– Sky and Space
Date: Fri, 19 Oct 2007
From: Lyle.Rumble@SkyandSpace.com.au
To: Lee x
CC: Mario.Nucifora@SkyandSpace.com.au

Dear Lee
I confirm that we have today mailed off to you via Express Post a $44 refund cheque. We look forward to you confirming receipt.

Also, Mario is still looking forward to receipt of copies of your previous emails that were never received into this office.

Lyle Rumble

==============

EMAIL No. 7 – SENT TO LEE/DARREN

Orig Message
From: Lyle.Rumble@SkyandSpace.com.au
To: Lee x
CC: Darren x
CC: Mario.Nucifora@SkyandSpace.com.au
Sent: Friday, October 19, 2007
Subject: [September Issue] - Response from Lyle Rumble

Hello Lee & Darren
I have received, by automatic default, your below email you sent to Mario. The reason for my receipt of an email sent to Mario is because you have incorrectly spelt Mario's name and it is an automatic default to me.

All emails to: info@SkyandSpace.com.au go direct to Mario.

As stated previously to you – there was definitely NO previous emails sent to Mario as I have also had a look at Mario's computer and there is no other email from you.

Of course, this does beg the question in that in your email that we did receive you said:

> I have emailed you a couple of times now with no response.

However, in your original forum post you stated:

> We have both tried emailing them multiple times but they
> simply do not respond at all.

So, it appears that you actually emailed us only twice (which we did not receive). Yet, you have made out on your forum post that you both (ie 2) emailed multiple times (ie minimum of 3 each) which comes to a total of a minimum of six emails. This is the number of emails the forum members would have thought you sent.

Given the above it is a little wonder that if you did send these emails that we did not receive them.

I concede that you have not set out to stuff things up and you have acted in good faith ... right up to the time you made your original reckless and irresponsible post that was headed:

> SKY and SPACE What a Joke!
This you wrote in red with a big thumbs down.
(I presume you inserted the thumbs down and the red – is that correct?)

Your post (particularly the heading) was most reckless and insulting to the magazine and its many supporters.

Then, in your second post, after Mario made a very detailed explanation that it was not our fault – you saw fit to simply say:

> I received a reply email today which covered all the questions
> of all the previous emails.

This is a very disingenuous and condescending wrap-up from you of the actual events. Forum members were left none the wiser.

I was rather incensed at your last statement:
> ... it has made interesting reading ...

It might be ‘interesting’ for you as you quaintly term it but is has created a fire-storm for ‘Sky and Space’.

You need to understand that the owner of the Iceinspace forum is a Contributing Editor of our major rival (AS&T) and they are his major advertiser. For this commercial reason – whenever our name comes up on that site there are about half a dozen stooges who bag ‘Sky and Space’ relentlessly.

Interestingly, this only ever happens on the Iceinspace forum. Just have a good look at some of the venom that has been displayed by these stooges in the thread you created.

One fellow even keeps taking pot shots at me about our sub-editor as he take objection to the fact that person lives in London.

He conveniently and purposely leaves out the fact that the person in question is my daughter who does all her work for the magazine on a voluntary basis. Does he want my daughter not to help the cause just because she lives in London? Or does he want her to return from London to voluntarily help on the magazine just because he objects to her living in London?

I have gone to a lot of trouble to explain the whole thing to you with time I can ill-afford as I am doing the work of about five people in publishing the magazine on my own with no paid staff (Mario does not work on actual magazine production).

I stress I'm not complaining as I really enjoy what I do – I am just making a plain statement of fact. We have many thousands of happy readers and the Iceinspace forum is the only problem area for us.

The sad thing is – there only a handful of these people. It does really irk me when these few trouble troublemakers sit back, make no constructive criticism and merely take pot shots at the magazine and all its supporters.

I am willing to understand that you may have inadvertently made a genuine mistake and thought you were making a legit complaint. However, in not knowing all these above facts – you didn't realise there were these few very vocal trouble makers who seize on every opportunity to always bag ‘Sky and Space’ mercilessly.

If you like – you can help to rectify the problem you created by your inflammatory posts. You can, in fact, be part of the solution and not part of the problem.

You could achieve this by making a proper post and explain that it was not our fault and we have, indeed, responded in a proper manner. If you like you could also ask why these few people don't want to support a local magazine and ask the question is that because the forum is owned by a person who is a contributing editor of the AS&T rival magazine who is the forum's biggest advertiser?

... and you thought you were joining an astronomy forum to just swap a few stories??? – Instead, you find you are involved in this fire-storm that you have inadvertently and innocently created.

Over to you ....
Lyle Rumble

[ END OF ‘PART B’ – PLEASE SEE ‘PART C’ ]

[SkyandSpace]

[ ‘PART C’ – This post follows on from posts ‘Part A / Part B’ and contains the balance of the email exchange between ‘Sky and Space’ and Darren (Centauri). ]

==========

EMAILS No. 8 & 9 – SENT BY DARREN 20 Oct 2007 WITH REPLY BY
‘SKY and SPACE’ 24 Oct 2007

Orig Message
Subject: Finalisation of Matters – Darren x/Sky and Space
Date: Wed, 24 Oct 2007
From: Lyle.Rumble@SkyandSpace.com.au
To: Darren x
CC: Mario.Nucifora@SkyandSpace.com.au

Dear Darren

I have received your email and I strongly object to the manner and intent contained in this email.

Furthermore, the derogatory post you have made on the Iceinspace forum followed by a misleading second post are not acceptable as you have chosen to totally misrepresent the proper situation.

In my second email to you, I did give you the opportunity to make a simple explanatory forum post of the true facts. However, you've elected to not adopt this action but instead to clearly demonstrate as well as ‘forum rage’ you also have the problem of ‘email rage’.

Therefore, it is best that all the information exchanged between us be posted, by you, on the forum so that forum members can be made aware of the true facts and sequence of events that have occurred.

Please see my comments below with detailed responses to your latest email.

I look forward to your advice as to when your post will be made on the Iceinspace forum.

Yours sincerely
Lyle Rumble
---------------------------

Darren wrote:
Hi Lyle

> You will cease and desist from emailing Lee x any further!
> Lee was not responsible for, nor involved in the posting on ICE in
> SPACE.
> Lee in fact is just a customer as far as you are concerned and
> deserves to treated respectfully and without prejudice or malice.
> If anything, I now believe you owe her an apology!

I will carry out your demand and not contact Lee.

However, I feel it was entirely appropriate for me to send a collective email to you both. After all, Lee had emailed us twice (at least Mario had received only two emails and he responded to those two emails). Also, you had made two posts on the Iceinspace forum. This correspondence was in connection with two common items – namely a subscription to the magazine and your abusive and derogatory post on the Iceinspace forum followed by a second post that was misleading.

I find it somewhat ironic that you are speaking of respect and malice. Mario and I have in no way treated Lee (or indeed yourself) in any disrespectful manner – we have merely stated fact. This contrasts markedly with your irresponsible posts on the forum where you aggressively disrespected the magazine, its supporters and advertisers and you then followed up with a post that was less than a full explanation of what had happened. This was to the extent of being a complete misrepresentation of the true facts.

Then, of course, we now have your aggressive email to which I am now replying.

------------------------------------------------------------------------
Besides all of the above, in my 18 October 2007 email to Lee I stated, inter alia, the following:

>> We would be writing to Darren direct but we do not have his email
>> address.

>> I was somewhat flabbergasted by Darren's reckless and
>> derogatory post.

>> I have also now seen a second post (No. 35), also attached, made
>> by Darren that has further totally misrepresented the situation.

>> This is so much so that I believe Darren's two posts have been
>> vexatious to the extreme.

The above is directed 100% towards you and is at odds with your statement that we have treated Lee (or, indeed, yourself) with disrespect.
------------------------------------------------------------------------

> Any further correspondance should be directed to myself, and I will
> respond in a timely fashion.

That's fine. I look forward to your email advising your post has been made.

> To the issue at hand, if you wish me to fulfil your request and post
> those emails as requested, I will do so.

Yes - the emails are to be posted.

This action to be completed within seven days ie by Wed 31 Oct 2007 at the latest.

However, the forum post is to be made only on the basis that 100% of the emails are to be posted. You are not to cherry pick the emails. I have here reproduced the total email exchange between us – so this whole email here (including today's email to you) should be reproduced as is and with no editing carried out.

In this way, forum members will see the true facts and the correct sequence of events.

> I personally think this would be unwise on your behalf given some of
> the content.

I have no problem with publication of this material as it is a statement of fact. I do not make rash statements in a hot-headed manner.

> This decision however is yours to make.

I confirm that is my decision.

> Please indicate, via return email whether you wish me to still do
> this. Please understand also, that this email, or any posting to Ice in
> Space, does/will in no way constitute an admission of liabilty on my
> behalf.

I understand.

However, if you decide not to post the complete emails and thereby continue to mislead forum members then please be aware of the following:

I have now taken a complete copy of ALL the threads (and ALL posts within those threads) on the Iceinspace forum that contain any/all references made to and about ‘Sky and Space’ plus AS&T. These copies are from the very beginning of the forum's existence.

This means that if now, and/or in the future, any of these posts are needed to be submitted as evidence in any court proceedings then there will be a total record. There will not be the opportunity prior to any court appearance by you and/or any other person posting and/or the forum owners and/or relevant advertisers and/or their representatives to delete any offending posts from the forum.

Also, from now on we will be closely monitoring the forum for any future offending posts.

Furthermore, if you decide to carry out any more posts on the Iceinspace forum (or indeed, any other forums) that negatively reference ‘Sky and Space’ in any way, then be please be aware we reserve our right to implement any legal proceedings to ensure that ‘Sky and Space’, our supporters and advertisers are protected to the full extent of the law.

Please understand this is not a threat – this is merely a statement of fact of what will happen if you and/or anyone else continue to treat ‘Sky and Space’ with such reckless disregard.

> Once your decision has recieved and the post performed (should you
> want it to), no further correspondence will be entered into over this
> matter.

Understood and I certainly hope you do not force me to take any further action.

I had hoped that this matter could be resolved in a simple manner. From my past actions it is very clear that I just do not retaliate and get involved in public slanging matches. However, I'm not going to sit idly by while people such as yourself and any others continue to trash ‘Sky and Space’, our supporters and our advertisers.

-----------------------------------------------------------------------
A summary of the sequence of events is as follows:

1. Lee took out and a subscription on behalf of Darren and also ordered DVDs.

2. Lee changed the start date with an email received by us.

3. We replied by email and sent the first magazine (and the DVDs).

4. You say you sent a couple of emails (that we never received) re the second issue of the magazine.

5. Lee sent another email (but this did not include a forward of the missing original emails) and only referenced them. This email we received and we replied to and advised we had mailed the second issue but this apparently went astray in the mail. That same day we sent a replacement via Express Post.

6. Darren made a reckless post on Iceinspace that implied you had both sent at least a total of six emails that had not been answered. This was not the case and misrepresented the situation.

7. On seeing the post that night, we wrote to Lee (not having Darren's email address) and advised that Darren's post was mischievous and we did not want you as a subscriber.

8. The following day, we sent a refund cheque via Express Post and confirmed in an email that had been actioned.

9. Lee forwarded a copy of two emails that was said to have been sent but that we did not originally receive.

10. Lee forwarded another email that also had not been originally received but this email had a wrong email address (as Mario's name had been incorrectly spelt). NB: it was not the forwarded email that had an incorrect name.

11. Darren made another forum post that totally misrepresented the true sequence of events.

12. Lyle wrote a second email suggesting a possible solution to the problem ie Darren to simply post on the forum the true and accurate events of what had actually happened.

13. Rather than adopt this suggestion, Darren wrote an aggressive email response to Lyle.

14. Lyle replied in this email here now (his third email) and confirmed to Darren to post 100% of the material on the forum so that the members can see for themselves the actual facts and the true sequence of events.

Lyle Rumble
________________

> Rgds
> Darren x

=================================== ========

FOLLOWING EMAILS WERE NEVER ORIGINALLY RECEIVED BY ‘SKY AND SPACE’. THESE EMAILS WERE ONLY SEPARATELY FORWARDED LATER UPON REQUEST AND CURIOUSLY NOT AT THE TIME OF INITIAL FOLLOW-UP BY LEE (WHICH IS USUAL PRACTICE FOR NON-RESPONSE TO AN EMAIL).

Orig Message
From: Darren x
To: Lee x
Sent: Friday, October 19, 2007
Subject: Fw: September Issue

FYI darl
Orig Message -----
From: Darren x
To: info@skyandspace.com.au
Sent: Friday, September 28, 2007
Subject: September Issue

Hi
My other half purchased me a subscription to your mag early last month.
Just wondering when the Sept/Oct issue is coming out, considering it is the end of September I would have expected to see it by now!
Rgds
Darren x

+++++++++++++++++++++++++++++++

Orig Message
Subject: Message sent 5th oct re subscription
Date: Fri, 19 Oct 2007
From: Lee x
To: mario.nucifora@SkyandSpace.com.au>

Orig Message
From: Lee x
To: mario.nucifora@SkyandSpace.com.au
Sent: Friday, October 05, 2007
Subject: SUBSCRIPTION

Hi Mario
It is now the beginning of October and as yet I have
not received my first magazine of my subscription.
I have also noted that your have not updated your
website and are still showing the July/August edition.
Are there problems that I as a subsciber should be
aware.
Regds
Lee x

======

[ END OF ‘POSTS A, B and C’ ie THREE POSTS AND, HOPEFULLY, THE CONCLUSION TO THIS WHOLE MATTER ]

[Astroman (Andrew Wall)]

Thankyou for the description of events following the original thread on here and in emails. Obviously there are two sides to a coin, and Darren may have different views on the matter, but that is between you (S&S) and him and should not need to be brought any further into a public sling match than what it has already.

Since finding out that the magazines in Australia are produced primarily by the good efforts of volunteers, which do a great job by the way, I have always given the magazine a bit of slack when I have not received a publication or notification, it's the only fair thing to do. Obviously if there is an issue, best thing to do is appropriately subject your emails so they do not get caught in the spam filtering process of most modern email clients.

I thank both you (S&S) and AS&T for the magazines you produce, and the service you provide, in what I guess is quite a small market.

[Alchemy (Clive)]

i hope this one will pass on quietly as both sides have had their opinions put forward. i enjoy reading local material, and hope production difficulties sort themselves out in due course.

[iceman (Mike)]

Originally Posted by Astroman

Thankyou for the description of events following the original thread on here and in emails. Obviously there are two sides to a coin, and Darren may have different views on the matter, but that is between you (S&S) and him and should not need to be brought any further into a public sling match than what it has already.

Agree with this completely.

I'm going to lock this thread because the matter is between two individuals, and doesn't need ot be dragged out in public any more than it already has.

Lyle has had his chance to respond and present his side of the facts. People now have all the information at hand and can draw their own conclusions.

I hope that the two individuals can resolve this matter amicably.