#1  
Old 16-09-2020, 06:25 PM
Stefan Buda
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ZWO cam shortage

I tried to find information but the most recent was from January.
It can't be a shipping problem as the ZWO online shop has a shortage too.

Does anyone know what's going on? I was hoping to get an ASI290 for Mars opposition.
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  #2  
Old 16-09-2020, 06:59 PM
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Email them directly Stefan - they usually don't update the website and DO have stock on hand - I found that out twice by contacting them.
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Old 16-09-2020, 08:43 PM
MarkInSpace (Mark)
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Buy direct from zwo. Cheaper and cameras arrive within a week of ordering.
This is how I bought my 294mc pro.
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Old 16-09-2020, 08:45 PM
MarkInSpace (Mark)
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Currently in stock. Usd$240.
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Old 16-09-2020, 09:34 PM
Stefan Buda
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Quote:
Originally Posted by MarkInSpace View Post
Currently in stock. Usd$240.
Maybe I'm looking at the wrong website but it says "Available on backorder".
I take that to mean not in stock.

Is this ZWO direct?: https://astronomy-imaging-camera.com/
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Old 16-09-2020, 10:03 PM
glend (Glen)
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If China invades Taiwan you may never see another ZWO. Get them while you can.
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Old 17-09-2020, 04:54 PM
Stefan Buda
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Quote:
Originally Posted by LewisM View Post
Email them directly Stefan - they usually don't update the website and DO have stock on hand - I found that out twice by contacting them.
I did that, and you were right. Thanks for the tip.

Quote:
Originally Posted by MarkInSpace View Post
Currently in stock. Usd$240.
I ordered a mono version for USD$369.
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Old 17-09-2020, 09:00 PM
Spleenus (Darren)
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Quote:
Originally Posted by Stefan Buda View Post
Maybe I'm looking at the wrong website but it says "Available on backorder".
I take that to mean not in stock.

Is this ZWO direct?: https://astronomy-imaging-camera.com/
At the weekend I ordered myself a mini guide scope, OAG, helical focuser and a filter from ZWO. All were said to be on backorder but they were dispatched on Tuesday morning and arrived in Singapore today.

I think you'll be fine to order it directly even if it says on backorder. Looks like they're not updating the stock status on the website.
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Old 18-09-2020, 11:16 AM
Wilsil (Wilco)
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How is the warranty if you buy directly from them?
If something happens, do you have to return it to them or can you have it looked at locally?
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Old 24-09-2020, 08:56 AM
Stefan Buda
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My ASI290MM arrived yesterday, one week after ordering it.

The weather forecast is horrendous.
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  #11  
Old 24-09-2020, 09:15 AM
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Quote:
Originally Posted by Stefan Buda View Post
My ASI290MM arrived yesterday, one week after ordering it.

The weather forecast is horrendous.
So thatís why itís raining every day!
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Old 24-09-2020, 09:40 AM
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Originally Posted by Wilsil View Post
How is the warranty if you buy directly from them?
If something happens, do you have to return it to them or can you have it looked at locally?
Warranty is the same, if you bought it here you return it to the retailer who will then send it back to ZWO in China who will deal with it, or you can send it back directly to ZWO saving time for exactly the same result.
It will not be dealt with locally.
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Old 24-09-2020, 10:32 AM
RyanJones
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So thatís why itís raining every day!
And donít expect the rain to stop Colin, Iíve got an 071mc on order.....
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Old 24-09-2020, 11:48 AM
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And donít expect the rain to stop Colin, Iíve got an 071mc on order.....
Arriving tomorrow? Thatís when the most rain had been forecasted for?
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Old 24-09-2020, 12:01 PM
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multiweb (Marc)
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Might be a cyclone. Sorry. ZWO-ASI462MC on its way as well.
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  #16  
Old 24-09-2020, 12:25 PM
Wilsil (Wilco)
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Quote:
Originally Posted by Nikolas View Post
Warranty is the same, if you bought it here you return it to the retailer who will then send it back to ZWO in China who will deal with it, or you can send it back directly to ZWO saving time for exactly the same result.
It will not be dealt with locally.
Thanks Nikolas.
I have ordered the 120MM mini on Tuesday and it will be delivered today.
Happy with that.
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  #17  
Old 24-09-2020, 07:20 PM
RyanJones
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Arriving tomorrow? Thatís when the most rain had been forecasted for?
I wish. Still waiting for confirmation that itís even in Australia. I ordered through Bintel 2 weeks ago. I could be to blame for the rain continuing early into next month. Sorry guys
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  #18  
Old 25-09-2020, 11:11 AM
Wilsil (Wilco)
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Arrived yesterday as promised, 2 days from ordering to delivery.
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