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Old 02-09-2015, 12:34 PM
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Geoff45 (Geoff)
PI rules

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Join Date: Jul 2006
Location: Sydney
Posts: 2,413
Praise for Starlight Xpress

Last new moon my Lodestar stopped working, so I contacted Terry Platt of SX and explained the symptoms. He suggested that it was necessary to return it to him for repairs, so I sent it off to the UK ($25 postage). It came back today in working order--no charge. It's many years out of warranty, so I imagine there are some firms who would have charged a mint or just said "Tough"
Geoff
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  #2  
Old 02-09-2015, 02:28 PM
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gregbradley
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Location: Sydney
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He replaced a Lodestar for me as well with a new one.

Greg.
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  #3  
Old 02-09-2015, 04:09 PM
LewisM
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Join Date: Aug 2012
Location: Somewhere in the cosmos...
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He replaced the old TEC cooling on my SXVR-M25C with the new Trius style 2 stage and fixed the chamber sealing for $100, postage included DHL. Was happy with that!
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Old 02-09-2015, 09:05 PM
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strongmanmike (Michael)
Woohoo it's clear

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Join Date: May 2006
Location: Canberra
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Yep Terry Platt is a really good guy and one of the great operators in the imaging World

Mike
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Old 10-09-2015, 01:05 PM
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Meru (Michael)
More stars please!

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Join Date: Jan 2012
Location: Vic
Posts: 560
Terry is great, I had some issues with too many hot pixels on my lodestar and he hand picked one for me and sent it down. Excellent service
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  #6  
Old 10-09-2015, 06:15 PM
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DavidTrap (David)
Really just a beginner

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Ditto!

DT
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