Would like to give the folks at the Binocular and Telescope Shop a thank you for their prompt delivery and friendly service, I can highly recommend them to anyone seeking equipment to pursue a pastime in Astronomy.
After phoning the staff at Bintel for advice I ordered a Celestron Nextar Evolution 6 on Sunday 20th November, the scope arrived the following Tuesday morning which is damned good service seeing as I live in Wongarbon near Dubbo. The evolution 6 was well packaged and I had no problems with damage.
I already own a GSO 10 inch Dob which I love, however I wanted something smaller, more portable and with the ability to track so I can also take photos of the Moon and planets. I've never owned an SCT or Goto scope before but quickly discovered what a great little scope it is. I've had a heap of fun with it so far, the "slew and view" ability of the Evolution allows me to get in more DSO's than I would normally. Looking forward to more fun nights with this little beast, after all, Astronomy should be about having fun eh.
Well done Bintel.
I'm about to order a new 8" F5 mirror from them and after asking a question via the site I must admit their customer service is excellent, they replied quicker than I'd expected with the information I required.
I've had some not so pleasant dealings with other companies in the past so it's nice to find someone who cares about their customers.
I picked up a ZWO 1600MM-C + 7 *36mm filter wheel and L, R, G, B, SII ,Ha and OIII filters from them yesterday - which is all installed and seems to be operational now. The guys are a total pleasure to deal with!
I second all the above positive comments.
Have just bought a diagonal and a Hubble artificial star, they were despatched promptly, and arrived this week.
I purchased a camera mount from Bintel a couple of months ago. A part was missing, a phone call to Michael and it was sorted out with no fuss.
If only other retailers offered the same level of customer service.
Phil