Hi Guys
Some time ago I posted a thread about my sisters business partner deleting all business files from the work laptop.
After a suggestions from myself and you guys she took the machine to a data recovery place and to make a long story short the files were recovered and loaded to a external drive.
She is not really handy with laptops and finds that she cannot open the files and has asked me for some assistance, which is difficult as i am in QLD and she is in VIC.
She says the machine asked her how do you want to open this file or do you want to look up a program to open this file, or something to that effect.
I said to her maybe your computer dose not have a program to handle this type of file, but she dose not know what type of file it is.
I suggested she takes it back to the place that recovered the data and ask that question, she will do that today.
I ask is there any other way of opening the files, or is it as simple as downloading the correct program, and if that is the case how dose she find that out on her machine.
Any suggestions would be much appreciated.
Thanks in advance.
Leon