Skywatcher HEQ5

Taspete (Peter) · #1 19-07-2018, 03:57 PM

The controller is reporting: "No link to mount." I suspect the firmware, Version 2.4, has corrupted.

Where can I find a download of Version 2.4, or, what upgrades are available that are compatible to HEQ5.

Taspete, Hobart

Merlin66 (Ken) · #2 19-07-2018, 04:18 PM

The Synscan handcontroller V2 is no longer supported....
http://ca.skywatcher.com/download/firmware/
There doesn't seem to be any recovery files I can see. You may have to look for a replacement V3 handcontroller.....

Did it work OK before? Checked all the cable connection? Power to mount OK (no flashing red led)....

Taspete (Peter) · #3 20-07-2018, 09:28 AM

Thanks for the reply. Worked perfectly before. This happened without warning. Had a flashing light for a short period, but I brought the power pack up to full voltage and that stopped. No flashing light now.
Is a new controller available in Australia?
Peter (Taspete)

Merlin66 (Ken) · #4 20-07-2018, 10:03 AM

TASCO Sydney are the local agents for Skywatcher product, they should be able to assist.

floyd_2 (Dean) · #5 20-07-2018, 10:30 AM

You might be able to contact the same fellow I was dealing with at Tasco earlier this year to have my AZ-EQ5 gear mesh tuned:

Eng. Adriano Massatani
Technical Service Manager
Mon/Tue/Fri

amassatani@tasco.com.au

P: 02 8978 7507
F: 02 9939 2972
A: Tasco Sales, Winbourne Estate, Unit 6,
9-13 Winbourne Road, Brookvale NSW 2100
www.tasco.com.au

He was great to deal with and very helpful.

doppler (Rick) · #6 22-07-2018, 08:59 PM

A replacement hand controller isn't cheap, I would be trying a few things out before getting a new one. You can use a cat5 network cable (most modems come with one in the box) to see if its a bad cable, and it could also be the socket in the mount at fault. Best to try and borrow a hand set to determine if that's actually the problem.

http://www.sirius-optics.com.au/sky-...SABEgLvhfD_BwE