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Old 19-07-2018, 02:57 PM
Taspete (Peter)
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Skywatcher HEQ5

The controller is reporting: "No link to mount." I suspect the firmware, Version 2.4, has corrupted.

Where can I find a download of Version 2.4, or, what upgrades are available that are compatible to HEQ5.

Taspete, Hobart
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Old 19-07-2018, 03:18 PM
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Merlin66 (Ken)
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The Synscan handcontroller V2 is no longer supported....
http://ca.skywatcher.com/download/firmware/
There doesn't seem to be any recovery files I can see. You may have to look for a replacement V3 handcontroller.....

Did it work OK before? Checked all the cable connection? Power to mount OK (no flashing red led)....
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Old 20-07-2018, 08:28 AM
Taspete (Peter)
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Thanks for the reply. Worked perfectly before. This happened without warning. Had a flashing light for a short period, but I brought the power pack up to full voltage and that stopped. No flashing light now.
Is a new controller available in Australia?
Peter (Taspete)
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Old 20-07-2018, 09:03 AM
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Merlin66 (Ken)
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TASCO Sydney are the local agents for Skywatcher product, they should be able to assist.
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Old 20-07-2018, 09:30 AM
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floyd_2 (Dean)
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You might be able to contact the same fellow I was dealing with at Tasco earlier this year to have my AZ-EQ5 gear mesh tuned:

Eng. Adriano Massatani
Technical Service Manager
Mon/Tue/Fri

amassatani@tasco.com.au

P: 02 8978 7507
F: 02 9939 2972
A: Tasco Sales, Winbourne Estate, Unit 6,
9-13 Winbourne Road, Brookvale NSW 2100
www.tasco.com.au

He was great to deal with and very helpful.
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Old 22-07-2018, 07:59 PM
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doppler (Rick)
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A replacement hand controller isn't cheap, I would be trying a few things out before getting a new one. You can use a cat5 network cable (most modems come with one in the box) to see if its a bad cable, and it could also be the socket in the mount at fault. Best to try and borrow a hand set to determine if that's actually the problem.


http://www.sirius-optics.com.au/sky-...SABEgLvhfD_BwE
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