Kstars/Ekos/Stellarmate & I have been mutually respective adversaries for a year now, since Lockdown#1.
Despite various crashes & bugs, overall it's been pretty awesome using automation & most of the issues were caused by user error ie: mine!
After the latest upgrade to SM 1:5:9, I couldn't get plate solving to work. Many wasted nights later I reached out to Jasem (the software developer) in Kuwait.
He solved them personally by team viewer last night!
Seems I was missing two critical index files that I hadn't downloaded, which for reasons of size, weren't included in the system upgrade.
Jasem patiently worked it though & tested it all with me for 2-3 hours, at no charge. All fixed now, I'm a happy guy again - how's that for service? 😇
I'm heading out today to purchase a second card to load up with all these correct settings as a backup! 😀