Quote:
Originally Posted by PRejto
Hi Eric,
I'm at the Arizona Science Expo in Tucson. I spoke with Andor on your behalf and with John Alford who is Regional Sales Manager. He said that Andor will replace the chip in your camera and that you need to contact Phil Moore at Andor. Just go to Andor.com contacts. Explain that I spoke with John and that you tell Phil that your camera can be opened and the chip replaced. I hope that is GOOD news for you!!
Peter
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Thanks Peter. I have been in contact with Phil Moore and product support at Andor, they were informed of the entire situation, so I am somewhat confused here as to what can actually be done. I will follow up again.
EB