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Old 17-01-2012, 06:52 PM
Karls48 (Karl)
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Karls48 is offline
 
Join Date: Jan 2006
Location: Sydney
Posts: 753
This is email I have received from Orion support:


Hi Karl,

Yes, that definitely looks like there is something wrong with the camera.
Possibly a defect with the USB connection or circuit in the camera, but we
can't be sure without testing it. I see you already sent it back to Binel.
They should be able to take care of you if you want to try a replacement or
a repair. Please let us know if it's not resolved to your satisfaction.

I'm sorry for any inconvenience this has caused.
Thanks again,
Orion Telescopes Technical Support

At least I know that if those white lines appear on Bias or Dark frames - camera is faulty, send it back
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