I have just bought an Orion Nautilus 7x1.25" motorized filter wheel and am having difficulty installing the software. My laptop is a Compaq running Windows 7 and with system requirements outlined. According to manual supplied the filter wheel should work. Problem is the 'Welcome to the Found New Hardware' menu does not come up. I get a sort of installation by clicking on the 'Install Nautilus Controller Software' on the ORION menu that comes up but then it does not find the filter wheel when it is plugged in.
Has anyone had similar problems? Any solutions? I contacted the supplier in the US, OPTCORP, who have not been of any help.
Tex