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Old 12-09-2010, 09:40 PM
allan gould's Avatar
allan gould
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allan gould is offline
 
Join Date: May 2005
Location: Brisbane
Posts: 4,485
Praise for Gama Electronics

I've left this for a while before I commented on the exceptional sales and service I obtained from Theo of Gama Electronics. I contacted him after I found my Qhy8 was not working after power cut outs at Astrpfest. Nothing at all from the camera after several attempts and driver change. I contacted Theo and he said after my explanation to send on the camera. After I arrived he checked out the camera and found it was ok. He returned the came along with new leads and dc101 to check out if that was the problem. As it turned out it was alead problem.
At no stage did Theo ask for postage or any recompense for checking out the camera. Even when I pressed him, he refused and said it was Ll part of the service.
I guess this in my opinion was above and exceptional
service as he was out of pocket the return my camera by express postage. He would accept no payment.
I ask the simple question " have you had a similar exprience?".
All I can say is thanks Theo and I'm glad I purchased through you.
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