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Old 09-08-2018, 07:05 PM
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Eris is offline
Join Date: Mar 2007
Location: Mount Barker SA
Posts: 70
Problems with connecting DMK cameras on Windows 10

Hi everyone,

I have recently upgraded my imaging computer from Windows XP to 10. The issue that I am having with my DMK 21 & 41 cameras is that they refuse to work. They are both USB2 devices and I am given the message below at start up.

Error: Live Mode could not be started. Please make sure that no other program uses the device and that there is enough bandwidth on your firewire bus available.

I am on the understanding that USB 3 devices are backwards compatible with USB 2 when placed in the correct slot and so I am not sure what's going on.

Could anyone please give me some constructive advice on how to get these cameras working on this computer.

Thanks to all in advance.
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