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My guess is that it is racked out too far. In that situation it is focusing up close, which is why it comes into focus near your hand. You need to crank the focuser in.
Use a tool like Sharpcap as it can work in video mode and also adjust exposure automatically.
Start by pointing at something inside and focusing. Then point at things progressively further away outside, focusing each time. (through a window is ok at this stage). At each step you should be racking the focuser in. Then you can point at the moon and rack in a bit further to focus that. The edge of the moon is easier to focus on.
Once you can focus on the moon you can point at a bright star to fine tune.
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