My Apogee U16M was a dud (contiguous bad columns) but to their credit it didn't take too many iterations with support to prove it and they took it back and replaced the sensor. Still took a few months with shipping and waiting for TrueSense to supply a replacement chip. I bought it secondhand so I was grateful just to get it repaired. If I'd waited another couple of days the sensor would have been out of warranty.
Hopefully you'll have a happy ending too, Paul!
Cheers,
Rick.
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