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I meant to loosen this clutch knob first and see if it moves OK. If that's tight then its something to do with the shaft and bearings. The whole shaft comes off fairly easily so you can have a looksee. If its out of warranty and you don't mind having a go I can PM how I did it.
If its not that then its probably the worm gear and ring gear (I think that's hat its called) - you said you had loosened the worm gear so there's backlash so its not binding as you say.
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