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Old 20-01-2012, 07:27 PM
Karls48 (Karl)
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Karls48 is offline
 
Join Date: Jan 2006
Location: Sydney
Posts: 753
I have spoken to Bintel today and in the view what Orion support told me, I don’t want replacement camera from their current stock. I will wait until they receive replacement cameras for the faulty ones. Approximately two weeks. Big pain in the neck and lower down. In desperation I’m using old DSI pro. But photometry results are inconsistent and DSI often refuses to connect to Maxim, although it always works with Meade software.
Regardless of the problems and associated extra costs I had with this purchase, I take my hat off to Bintel and their staff. I have very seldom deal with retailer that got such excellent after sale service and genuine desire to solve problem for a customer as Bintel does.
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