It looks like you have the answer already but I have an unrelated suggestions.
If you are interested in continuing using these type of services you may want to check out
Lightbuckets. They have gone through a bit of an upheaval recently but I found them a lot easier to deal with and more responsive when there is a problem. As an added advantage they are cheaper and you do no have to be on a plan. For example they have a CDK 17 available at $55 per hour. The same scope/camera on GRAS/iTelescope setup is $145 on the lowest plan.
This is the first I have heard of GRAS changing their name. I wonder is there is a law suit on the horizon from a certain phone maker....lol