Quote:
Originally Posted by multiweb
They keep mentioning the kid should "get a reward". That's what it's all about.
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What I think Tim Cook should be doing is sacking the vice president
of customer service and appointing the mother as the replacement.
Her dogmatism at trying to do the right thing demonstrates she cares
more than they do.
I would then allow her to sack anyone down the chain beneath her and
have them replaced as she sees fit.