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it happens both ways... I like it when people come in to buy ink for their printer and either they don't know the model of their printer or the number of the cartridge or both.
I tell them to buy all of the cartridges and sell the wrong ones on eBay ... no one falls for that. they usually ring home and find out, but it is funny. who goes to buy something without knowledge any more? .... a lot of people!
matt
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