It's always nice when the problem turns out to be a fairly easy fix! Connectors are always a potential for problems. When I connected to the NBN I was having a lot of dropout issues and they kept wanting me to get someone in to check my cabling. I used to be qualified for domestic cabling and had wired my house so I knew what condition it was in but, of course, could not convince them of this. In the end I ran cat 6 cable direct from the lead in to the modem, so no connectors, and soldered it to the lead in! This caused some consternation amongst the so-called technicians who came out but I said there's no way the problem is in my house. I was right, they eventually replaced all the cable joints to the node!
Bloody NBN.
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