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Mine has arrived also but is not working correctly. The app seems to work fine , all lights blink or stay on as advertised. The problem is no matter what program i send, the rotation is only CCW. All the other parameters are as per my selection just the direction is stuck. I have been working with Alpine for a week without a solution and now have to try and arrange a skype call with them! I don't think that will solve anything and my impression is the unit will be going on a trip back to the US. Seeing as it took 4 weeks to get here I would hope that they send a replacement ASAP so that they can wave at one another as they pass over the pacific ocean.
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