Quote:
Originally Posted by glend
Good for you Lewis, but I had already paid for my premium subscription at the beginning of January, as usual. His response was just upload them again, right all 200. If I had known he was not backing up, I would not have trusted the service. It was more than just tracking down 200 files on my system, it was trying to match up the extensive commentary and notes, which he had, but for which there no way to match to my files, other than manual tracing. Fool me once...
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I'm not sure why you are any different Glen, because I too had literally just renewed (for the premium plan) when it crashed - they gave me a free subscription (and told me to reupload everything - 3 images out of several dozen uploaded survived) and a full refund on what I had paid.