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Hi Aaron, are you able to name insurers which are generally good to deal with when it comes to a claim?
We've found AAMI to be quite good over the years with car accident claims so we stick with them for house and contents as well, assuming they will be quick to sort out a potential claim for theft, fire, etc.
We're also happy with Latrobe Health as they covered a private hospital admission for an accident after we had accidentally let it lapse for 6 months.
We are not happy with a travel insurance policy taken through Australia Post - airline went bust and they pointed us to the long list of exclusions. We didn't read the fine print and Aus Post is fully focused on profit and doesn't care about customers IMO.
Aus Post insurance policy for packages is dodgy too when one reads the fine print.
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