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I had asked about replacing the sensor however they would not quote on that, the could only advise to buy a new camera. Note this is Andor Technology I am dealing with now since Apogee is no more. AFAIK the Apogee factory in California has been shut down and all operations are now in Belfast I believe.
I would still pay many thousands to get it fixed since a new one is ~14K, but this is not on offer. Maybe they don't even have parts anymore?
EB
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