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Old 02-02-2019, 09:55 PM
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multiweb (Marc)
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Join Date: Oct 2007
Location: Sydney
Posts: 22,060
Quote:
Originally Posted by gary View Post
What I think Tim Cook should be doing is sacking the vice president
of customer service and appointing the mother as the replacement.

Her dogmatism at trying to do the right thing demonstrates she cares
more than they do.

I would then allow her to sack anyone down the chain beneath her and
have them replaced as she sees fit.
I don't know, this lack of response from Apple doesn't really surprise me. Maybe because I'm used to deal with this kind of attitude day in day out at work, after a while it becomes normal and you have to work with it or around it. The whole industry nowadays is pointing fingers and no accountability. I don't think anyone at Apple is really worried. Won't even register as a blip in their bottom line.
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