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Hi Paul,
Good to see you've joined the "Argo" club and you can see the benefits already -- more (much more) productive observing!
I'm confident you get the small pointing errors fixed up pretty soon -- don't sweat it. On my 18", about 70% of the time my targets land in the inner half of a 12mm Type II Nagler field that is 27 arcminutes across. Therefore, most of the time, the pointing error is about 7 arcminutes or better and that is impressive in a home-made truss-tube dob that (like all long telescopes) will sag a fraction depending on where they're pointed.
Yep the customer service is 1st class. It'd be hard to beat anywhere in the world.
Best,
Les D
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