Hi Claudio, or is it Glen.
No matter.
It is difficult to assist at a fistance, and the "get someone to look at it" option is great, as long as you can find someone.
I did a quick look at the SBIG site, and maybe if you haven't already done this, try it.
http://www.sbig.com/sbwhtmls/softpage.htm
The software is all there to download, and the manual may assist.
The Driver-Checker will certainly be of assistance, I am sure.
Good luck,
Gary