Quote:
Originally Posted by bluesilver
Hi, i am only using Skysafari to find the correct stars to align with as i am still learning what stars are what.
I figured if i used this program it would take out any errors on my behalf on selecting the incorrect stars.
Also using Synscanlnit 2.1 to make sure i am entering all the details in correctly also.
I have to wait until Friday now until the tech support is back at work at Tasco to find out exactly what they want me to send back, but looking like it will be at least over $100 in freight costs unfortunately for something that didn't work from new.
Just a learning curve i guess, but they have lost me as a customer for sure.
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surely they must reimburse you the cost of freight if it is proved that the equipment was faulty as delivered.