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They used to be good when you could actually phone the Sydney store to find out if something was in stock, order it, then pick it up that day or the next. You don't seem to be able to call Sydney any more, the person you talk to is in Brisbane when you ring the Sydney number. Then, that person can't actually tell you if something is in stock! You have to order it, then they tell you later if they have it or not. Last time I had to continuously call them to find out if I was going to get my stuff in time for a trip, even though it was supposedly in stock and I ordered two weeks ahead.
Time to find someone new.
Cheers,
Jason.
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